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Vice President - Operations - Insurance/BFSI/Retrials (14 to 20 years) in Mumbai at Crescendo Global

Date Posted: 7/11/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Mumbai
  • Job Type:
    BPO-KPO
  • Experience:
    14 to greater than 15 years
  • Date Posted:
    7/11/2018

Job Description

An exciting leadership job opportunity with a renown Financial Services firm for a professional holding more than 13 years' experience in Back Office Operations across Banking, Financial Services and Insurance. Our esteemed client is looking for an individual eager to grow their career as a Vice President who will provide leadership that drives the definition of a future state road-map and ensure the quality of all deliverables is met.

LOCATION: Mumbai

YOUR FUTURE EMPLOYER:
A leading, global group with a strong foothold in specialty financial services serving millions of customers across the full spectrum. 

YOU WILL BE RESPONSIBLE FOR:

  • Developing a deep understanding of the organizations business and provide leadership that drives the definition of a future state road map and ensure the quality of all deliverables is met. 
  • Formulationg strategic business operations that deliver excellent results. 
  • Transitioning of work from other global offices to the Mumbai office including any other relevant migration of operations work.
  • Managing stakeholder relationships, and propagate the use of the Business Operations team. 
  • Ensuring a value added experience to all stakeholders by partnering with them and influencing them on business and day to day operational issues and expectations. 
  • Contributing to planning and leading implementation of annual operating plans for relevant business unit

Job Requirements

THE SUCCESSFUL CANDIDATE:

  • 13+ years of experience in back office Operations across Banking, financial services and Insurance companies based out of India. 
  • Strong SLA management experience within an Insurance based third party/ captive setup in India along with managing team sizes upto 150+ people spread across multiple locations 
  • Strong Analytical ability and Decision making skills 
  • Exceptional communication, inter-personal and analytical skill and international stakeholder management. 
  • Excellent people management skills, open to direction and Collaborative work style and commitment to get the job done

WHAT IS IN IT FOR YOU?:

  • An opportunity to define, lead and coordinate the operations of the company.
  • Liaise extensively with stakeholders

DISCLAIMER:

We are an equal opportunity recruitment firm and value diversity in the talent we identify for our clients. We do not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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