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Technical Leader - KYC - AML - Client On boarding in Mumbai at Crescendo Global

Date Posted: 7/15/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Mumbai
  • Job Type:
    Insurance
  • Experience:
    4 to 6 years
  • Date Posted:
    7/15/2018

Job Description

A varied role for a Team leader/ Assistant Manager who will be looking after company’s US/UK Non Voice Process (Insurance Domain). Someone with good experience in People Management, Operations Management, Operations excellence. Previous exposure in Finance data or insurance process is a must

LOCATION: Mumbai


YOUR FUTURE EMPLOYER

A leading, global firm with a distinguished clientele providing extensive financial and insurance services company.


YOU WILL BE RESPONSIBLE FOR 

  • Ensure all US/UK placement are completed within the agreed timelines with agreed quality standards.
  • Build technical and subject matter expertise and process placements when required.
  • Ensure accurate team performance/ad-hoc reports go out to senior management within the agreed TAT.
  • Support the end to end client service delivery.
  • Establishing processes, SOPs, streamlining workflow and improving processes to enhance productivity innovatively.
  • Design and build reports and analysis that reflects business requirements
  • Structure and deliver recurring reports and dashboards accurately and on-time

Job Requirements


THE SUCCESSFUL CANDIDATE

  • Graduate/ postgraduate degree preferred
  • Team Management experience of minimum 3 years
  • Advance Excel is essential
  • General Insurance experience would be preferred
  • Green Belt / Lean Certified would be preferred
  • Prior experience in handling US process would be preferred


WHATS IN FOR YOU

  • An opportunity to define, lead and coordinate the operations/function of the company.
  • Liaise extensively with stakeholders.

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