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Team Manager – Operations- BFSI (3-7 yrs) in Pune at Crescendo Global

Date Posted: 10/27/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Pune
  • Job Type:
  • Experience:
    3 to 7 years
  • Date Posted:
    10/27/2018

Job Description

An exciting role for a Team Manager with hands on experience and strong knowledge of pension operations, SLA’s, process management, stakeholder management, people management, etc. Our client is looking for somebody who has a team managing experience of at least 2 years with exceptionally good communication skills. If this sounds exciting to you, then read on!


LOCATION
- Pune


SHIFT
- EMEA (12.30pm to 9.30pm)


YOUR FUTURE EMPLOYER

A leading, global group with a strong foothold in specialty financial services serving millions of customers across the full spectrum.


YOU WILL BE RESPONSIBLE FOR:

  • Managing the SLAs on Accuracy, productivity and TAT as per agreed standards with internal/external stakeholders to ensure the smooth and efficient deliveries.
  • Managing available resources (people and process) effectively to ensure efficiency in operations.
  •  Having a view of the competencies, potential and performance levels of team to be able to create development plans for skill requirements.
  • Maintaining performance on risk and compliance & highlight areas of improvement in operations risk.
  • Reporting & highlighting exceptions on processes, people, policies and escalate on the same wherever required

Job Requirements

THE SUCCESSFUL CANDIDATE:

  • Must have 3 to 7 years of relevant experience in BFSI or Insurance sector or Pensions domain with at least 2 years of team managing experience.
  • Should currently be a Team Manager officially handing a team of 10-15 DRs.
  • Excellent verbal and written communication skills with sound knowledge of MS-Excel.


WHATS IN IT FOR YOU:

  • A high-performance culture with phenomenal career progression
  • Liaise extensively with stakeholders


REACH US:

If you think this role is aligned with your career, kindly write me an email along with your updated CV on rhythmpreet@crescendogroup.in for a confidential discussion on the role.


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